Sales Policy

Effective Date: November 8, 2024

Welcome to Bondtopis! We are dedicated to providing premium-quality pillows to enhance your sleep experience. Please review our Sales Policy to understand the terms and conditions related to purchasing from our website.

1. Pricing

  • Currency: All prices on our website are listed in US dollars (USD).
  • Price Changes: Prices may change without prior notice. The price at the time of purchase is the final price applicable to your order.

2. Payment Methods

We accept various secure payment methods, including:

  • Major credit cards (Visa, MasterCard, American Express)
  • PayPal and other trusted payment gateways
  • Security: All transactions are encrypted to ensure your payment details remain safe and confidential.

3. Order Processing

  • Processing Time: Orders are typically processed within 1-2 business days after payment is received.
  • Order Confirmation: Once processed, you will receive a confirmation email with tracking information to follow your shipment.

4. Shipping Policy

We offer both standard and expedited shipping options for domestic and international orders:

  • Shipping Costs: Shipping costs are calculated at checkout based on your location.
  • Delivery Times:
    • Domestic (Standard): 3-7 business days
    • International: 7-14 business days

5. Returns and Exchanges

Your satisfaction is important to us. If you are not satisfied with your purchase:

  • Return Period: You may return the pillow within 30 days of purchase for a full refund or exchange.
  • Condition Requirement: Items must be in original condition and packaging.
  • Return Process: Visit our Returns & Refunds page or contact us at info@bondtopis.com for return instructions.

6. Warranty

All Bondtopis pillows include a 1-year warranty against manufacturing defects:

  • Warranty Coverage: If you experience an issue within one year, contact us for assistance with a replacement or repair.

7. Customer Support

For any questions or concerns regarding your order, please reach out to our customer service team:

  • Email: info@bondtopis.com
  • Phone: 760-575-1156
  • Address: 3601 Fincham Road, San Diego, California, United States

Our team strives to respond to all inquiries within 24 hours on business days.

This Sales Policy aims to ensure a smooth, transparent, and satisfactory shopping experience with Bondtopis.