TERMS & CONDITIONS

Effective Date: March 25, 2025

Welcome to Bondtopis! These Terms & Conditions govern your access to and use of our website, products, and services. By browsing and purchasing from our website, you agree to comply with these terms. Please read them carefully to ensure you fully understand your rights and obligations when using our services.

1. General Terms

These Terms & Conditions apply to all users of Bondtopis.com. By accessing or using our website and services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

  • Eligibility: To use our services, you must be at least 18 years old or have the consent of a parent or guardian. If you are under 18, you may only use the website with the involvement of a parent or guardian.

  • Account Creation: Some features of the website may require creating an account. You are responsible for keeping your account information secure and for all activities that occur under your account.

2. Products and Availability

  • Product Availability: All products on Bondtopis are subject to availability. We reserve the right to discontinue any product or service at any time without prior notice.

  • Accuracy of Stock Information: While we strive to maintain accurate stock levels, some items may become unavailable after an order has been placed. We will notify you if any items are out of stock or unavailable and may offer alternatives or issue a refund.

3. Pricing and Payments

  • Currency: All prices are listed in U.S. dollars (USD), unless otherwise specified.

  • Price Changes: Bondtopis reserves the right to modify prices at any time without prior notice. Price changes will not affect orders that have already been processed.

  • Payment Methods: Full payment is required at the time of purchase. We accept a variety of secure payment methods, including credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other options available at checkout.

  • Payment Processing: All transactions are processed securely via encrypted payment systems. Your financial information will not be stored on our servers.

4. Shipping and Delivery

  • Shipping Methods and Costs: We offer a range of shipping options for both domestic and international orders. Shipping fees and estimated delivery times will be calculated during checkout based on your location and the method you choose.

  • Order Confirmation: Once your order is confirmed, you will receive an email with your order details and shipping confirmation once the order has been dispatched.

  • Tracking Information: You will receive tracking details via email once your order has shipped. Please allow 24-48 hours for tracking updates to appear in the system.

5. Returns and Refunds

  • Return Policy: We accept returns for unused and unopened items within 30 days from the date of purchase. To return a product, please contact us at info@bondtopis.com or call 760-575-1156 to initiate the return process.

  • Return Shipping Costs: Unless the item is defective or was shipped in error, customers are responsible for return shipping fees. Refunds will be processed after the returned items have been received and inspected.

  • Refunds: Refunds will be issued to the original payment method once the returned product is processed. Please note that processing times may vary depending on your payment provider.

6. Warranty and Product Guarantees

  • Warranty: Bondtopis offers a one-year warranty on all pillows purchased from our website, which covers manufacturing defects. This warranty excludes normal wear and tear, misuse, or damage caused by improper care.

  • Claims Process: To submit a warranty claim, please contact us with proof of purchase and a description of the issue. We will assess the claim and, if valid, offer a replacement or refund.

7. Intellectual Property

All content on the Bondtopis website, including images, text, logos, and product descriptions, is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content from the site is strictly prohibited.

8. Limitation of Liability

Bondtopis will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products. This includes, but is not limited to, loss of data, profits, or business interruptions. Our liability will be limited to the amount paid for the products that are the subject of the claim.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page, and the “Effective Date” at the top of the page will be updated accordingly. Continued use of the website after such changes implies your acceptance of the new terms.

10. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us using the following information:

  • Address: 3601 Fincham Road, San Diego, California, United States

  • Email: info@bondtopis.com

  • Phone: 760-575-1156

By purchasing from Bondtopis, you acknowledge and accept these Terms & Conditions. Thank you for choosing Bondtopis for your sleep essentials.